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Dr. Singh was speaking at a recent outreach on the East Coast of Demerara, where he acknowledged the challenges persons encounter while seeking to access their pension.
“I want to get to a point where as soon as you reach 60, next month you start getting your pension, that is what should happen and that is the instruction that I have given to NIS. Now, we must not have this business that people are waiting for a year, two years and you wouldn’t believe, we have had cases where people are waiting for 30 years. I have dealt with people who are 93 years old and didn’t get their pension, thankfully we were able to resolve it,” Dr. Singh said.
The efforts to improve the services of the NIS is a holistic approach by the Government of Guyana to transform the country by modernising state institutions, and the way the staff interact with citizens.
Since assuming office, the government appointed a new board of directors. Dr. Singh said the new board and management is aware of government’s expectations regarding the modernisation of the NIS, and quality of service delivered.