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GTT has announced that close to fourteen thousand customers have opted to receive their monthly billing invoices via Whatsapp billing since its initial launch in June 2021.
In a press release the company said through the recent development, GTT customers can access their DSL, Blaze, landline and mobile postpaid bills immediately after it is available on their mobile phones via the WhatsApp medium.
GTT’s Chief Executive Officer, Damian Blackburn who has a wealth of experience in the telecommunications sector said he is thrilled to see the response the company has received from customers since its launch.
“In my telecommunications career, GTT is the first company I have seen that has successfully been able to introduce this billing medium in such a short space of time. We made a promise to innovate for all in our country and this is exactly what WhatsApp billing is all about, and we are elated to see the growing response from customers,” Blackburn said.
Reemphasising that the company’s goal is to be a 21st century customer centric organisation, Blackburn assured that customers can expect more updates on the WhatsApp billing platform to better improve their overall customer experience.
On July 26, the company relaunched its WhatsApp billing campaign as a means to further sensitise GTT customers on its additional billing platform.
Customers who would like to receive their GTT bills via Whatsapp are encouraged to ensure that GTT has their correct WhatsApp number on file and opt in to WhatsApp billing via https://www.gtt.co.gy/webform/bill-delivery-change-request
The Guyana Telephone and Telegraph Company is a fixed Local Exchange Carrier (LEC) based in Guyana, South America. It is the largest provider of telecommunication services in Guyana with a subscriber base exceeding three hundred thousand in a country with an average population of seven hundred thousand. The company recently launched its GTT customer promises under the new vision – to improve life experiences to every home and business by 2025. These promises are – strengthen our community, reliably connect our customers and innovate for all in our country.