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Postpaid customers of the Guyana Telephone and Telegraph Company (GTT) can now receive their monthly billing invoices via WhatsApp.
GTT’s Product Marketing Coordinator, Diangelly Singh explained that the company has been working on new ways to provide customers with even more convenience to access their bills on time – and in their preferred format.
“Our increasingly innovative solutions around billing, counter the challenges that some customers may face in not receiving their bills on time, for a range of reason. Appreciating this challenge, the GTT team is committed to offering ongoing ease and billing access to our customers, and we hope that this new platform will prove helpful,” Singh is quoted as saying in a GTT release.
Through this development, GTT customers can access their DSL, Blaze, Landline and mobile bills immediately after it is available on their mobile phones via the WhatsApp medium.
Singh further noted that in order to receive the bill via WhatsApp, customers must update their contact information with the company via gtt.gy/update5
“No matter what network you are on, once you register to receive the postpaid bill through this medium, we will ensure you receive your bill on time,” Singh reassured.
Only recently, GTT launched a new and improved MyGTT app that allows customers the convenience of accessing all their bills at the same time among other new features. “Options to ensure on-time billing and payments abound,” added Singh, noting that should customers need assistance in accessing the MyGTT app or establishing WhatsApp billing, they can simply contact GTT at 0488 or live chat for guidance.