– CCAC warns parents to be careful with purchases
The Competition and Consumer Affairs Commission (CCAC) is warning citizens against the increase in fake brands of gadgets.
In a media release on Monday the CCAC said in response to the online teaching and learning initiatives during the COVID 19 pandemic, the demand for computers, tablets and other similar devices has increased and based on the complaints it has received suppliers and store owners have been duping consumers with false and misleading claims about the brands and capabilities of the devices.
In the several cases officially reported to the Commission, the suppliers misrepresented the tablets as that of the Samsung brand with the capacity to download the apps necessary to access several of the online learning features platforms, however, the devices were unable to do so. “CCAC again urges consumers to carefully research before they invest in the purchase of any of these devices and to buy only from reputable businesses or the official local representatives of the advertised brands. The Commission also wishes to remind consumers as previously published on our Facebook page, “if you believe you have bought an item that you recognise was falsely marketed as an original brand, you are urged to make an immediate complaint to the CCAC for redress”. The CCAC can be contacted on telephone number 219-4410 or at ccac.gov.gy.
